VITRUX SHIELD
Portfolio
Our Cost Model
We have flexible packages as per customer needs.
PER USER PRICING MODEL
The cost is based on the number of users within the organization who require IT support and services.
Helpdesk support
Software updates & patches
Security monitoring
Backup & disaster recovery
Network management
We will charge a predictable monthly cost, that is easy to scale as the employees grows.
Example: £X per user per month (This can vary depending on the level of service or support required per user.)
PER DEVICE PRICING MODEL
The cost is based on the number of devices (computers, laptops, mobile devices, etc.) that require IT management and support.
Device management and monitoring
Security software (antivirus, encryption)
Device setup and configuration
Remote troubleshooting and support
Ideal for businesses with varying numbers of devices or different types of equipment across the organization.
Example: £X per device per month (This price can differ depending on the type of device or the specific needs for management.)
Fixed Monthly Pricing Model (Comprehensive Package)
A flat-rate pricing model that provides a set bundle of IT services for a fixed monthly fee. This is ideal for businesses that need a comprehensive suite of services.
Full IT infrastructure management
24/7 helpdesk support
Advanced security measures (firewall, VPN, intrusion detection)
Cloud services and backups
Network and server management
Simplifies your budgeting with a fixed cost, as we are providing a wide range of services in a fixed hastle free cost.
Example: £X per month for a set number of services (This package can be tailored based on business size or IT needs.)
TIERED PRICING MODEL
Offers multiple service levels (lite, Remote/Standard, Business), each providing a different set of services. Businesses can choose the tier that aligns with their specific requirements
Lite: Limited support and monitoring, basic security.
Remote | Standard: Full IT monitoring, remote support, software updates.
Business: 24/7 support, proactive network management, advanced cybersecurity.
Flexibility to select a level that fits budget and needs, with the option to upgrade as the business grows.
Example: Lite: £X per month
Remote/Standard: £Y per month
Business: £Z per month
CUSTOM PRICING MODEL (FOR ENTERPRISES OR SPECIALIZED NEEDS)
Tailored to organizations with complex needs or unique IT requirements, where the scope of services and the number of users or devices are not easily defined.
Custom IT strategy
Dedicated IT support team
Advanced security protocols
Enterprise-level infrastructure management
Highly flexible and scalable to meet specific business demands.
Example: Pricing is based on an in-depth consultation to determine service needs and scale.
PAY-AS-YOU-GO ( T & M )
Costs are based on actual hours worked or services rendered, ideal for companies that need occasional IT support without ongoing management.
On-demand IT support
Project-based work (e.g., network upgrades, system installations)
Ideal for businesses with minimal ongoing IT needs or those requiring specialized services on a case-by-case basis.
Example: £X per hour or per project (This pricing model may vary depending on the complexity of the work.)
Choose the Perfect Package
Our IT services are designed to provide your business with high quality and cost-effective support. Our experience in the IT sector is vast, in areas such as support, cybersecurity, hardware and Microsoft 365. Let us take the burden of IT management and security away from you and transform your business to become more efficient and secure.
Benefits:
- Our services are available on a per device basis, meaning you only pay for what you need
- Unlimited support through our IT hetpdesk
- A quick and easy onboarding process. We guarantee zero downtime in the switchover
- Peace of mind that your company data is in safe hands
SERVICE CATEGORY | SERVICE DESCRIPTION | LITE | REMOTE/STD | BUSINESS |
| IT Support & Proactive Monitoring | Monitoring system health, performance, and security alerts. | YES | YES | YES |
| Remote Access Solutions | Secure remote access to company resources for employees. | YES | YES | YES |
| Document Backup & Cloud backup and storage | Regular backups of critical business documents via One Drive & Secure cloud storage and backup for data protection. | YES | YES | YES |
| Email Business Continuity | Ensuring uninterrupted email services during outages. | YES | YES | YES |
| IT Consulting | Expert advice on IT strategy and best practices. | YES | YES | YES |
| Antivirus | Protection against malware and viruses. | YES | YES | YES |
| Patch Management | Automated application of security updates and patches. | YES | YES | YES |
| End Point Protection | Advanced protection against threats like ransomware and malware. | YES | YES | YES |
| USB Mass Storage Device Blocking | Prevents unauthorized use of USB | YES | YES | YES |
| Hard Drive Encryption | Encryption of sensitive data on hard drives. | YES | YES | YES |
| Unlimited Email Archiving | Archiving of all emails for compliance and legal purposes. | YES | YES | YES |
| Web Filtering | Blocking access to inappropriate or malicious websites. | NO | YES | YES |
| Mobile Device Management | Management and security of mobile devices (phones, tablets). | NO | YES | YES |
| Security Awareness Training | Training employees on cybersecurity best practices. | NO | YES | YES |
| Full Client Device Backup | Comprehensive backup of all your local files on your laptop | NO | YES | YES |
| IT Helpdesk Support Channels | Dedicated Phone, Email & Chat Support 9/5 Mond – Friday – 8:00 AM to 17:00 | NO | YES | YES |
| VDI | Virtual Desktop Infrastructure for remote access to desktops | NO | YES | YES |
| Backup & DR (NAKIVO) | Backup and disaster recovery solutions for virtual, physical, and cloud environments. | NO | YES | YES |
| Disaster Recovery Planning | Development and implementation of business continuity in an event of a disaster for all your applications | NO | YES | YES |
| Ransomware Protection & Rollback | Detection and prevention of ransomware attacks with rollback capabilities. | NO | YES | YES |
| Dark Web Scanning | Monitoring for compromised employee credentials on the dark web. | NO | NO | YES |
| Email Encryption | Encryption of sensitive email communications. | NO | YES | YES |
| Intrusion Detection and Prevention | Protection against cyber threats and intrusions. | NO | NO | YES |
| DDoS Protection | Protection against Distributed Denial of Service attacks. | NO | NO | YES |
| Advanced Threat Protection | Detection and prevention of advanced cyber threats. | NO | NO | YES |
| Incident Response | Rapid response to security incidents and data breaches. | NO | NO | YES |
| Managed Firewall | Management and configuration of firewalls. | NO | NO | YES |
| Network Segmentation | Network segmentation to isolate critical systems. | NO | NO | YES |
| Compliance Audits | Assistance with compliance audits (e.g., HIPAA, SOC 2). | NO | NO | YES |